30-Day Money Back Guarantee
All of HOSTVALUE.CA's web
hosting plans are backed by a 30 day money back guarantee.
If
you are not completely satisfied with our services
or support within the first 30 days of your contract,
you will be given a full refund of the contract amount
excluding setup fees, domain registration fees, addon/upgrade
fees and overages.
Setup fees are refundable only
if the account order is canceled prior to account
activation. For all web hosting clients who cancel,
the full
contract
amount less any setup fees and overages will be
refunded if HOSTVALUE.CA is
notified within the first
30 days following activation. Sorry, no refunds
are available after the 30th day.
This policy does
not apply to any additional services such as overages,
referrer
logs,
additional disk space, additional
pop accounts, domain registration fees, etc.
Due to
security concerns, all account cancellations
must be done from within your Web
Control panel.
HOSTVALUE.CA will
not accept any phone
or email requests for cancellation. Refunds will be
made by company check or issued back to your credit
card
within
30 days of receipt of cancellation.
If you would like to cancel your
service and take advantage of our 30-Day Money Back
Guarantee, please
log into your Web Control
panel, click on Billing and
then click on Money
Back.
We greatly value your business
at HOSTVALUE.CA.
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